Warehouse / Customer Experience Manager Europe
We're keen to get to know you. Please fill out the below and we will contact you as soon as possible.
First Name
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Last Name
*
Email
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Phone Number
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Your Residential Suburb
*
Eg: Annecy
What level of education do you have?
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University Degree or above
College Degree
Still studying
School
No formal qualification
List your degree and institution, if applicable
What programs and tools do you have experience using
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Tick any that may apply
Google Suite
Inventory Management Software
Shopify / Website Back End
Starshippit or other Shipping Software
Customer Service Tools (eg: Fresh Desk)
Excel / Word
Email
Do you have experience working in customer service?
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No experience yet
Less than 1 year
1 + years
5+ years
Do you have experience working in a warehouse?
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No experience yet
Less than 1 year
1+ years
5+ years
In a few words tell us why you would be a good fit for the role.
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Tell us more about the type of experience you have in customer service or warehouse management?
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Tick all that may apply
I have managed a warehouse and know how to make it tick
I have worked at a warehouse shipping orders
I worked at consumer goods retail store (eg: Bike Shop, Retail Shop)
I have worked in the service industry (eg: Ski or bike instructor, lift operator)
I have worked as a customer service agent via phone or email
None of the above, but I'm keen to learn
How would your referee rate your attention to detail
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Detail Ninja
Solid Operator
More Big Picture than Details
Free Styler
Not sure...?
On a scale of 1 to 10 (10 being the highest ranking), how would your current boss rate your organisation skills and reliability?
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1
2
3
4
5
6
7
8
9
10
Tell us Why you think they would give you that score?
What is your communication style at work? Tick all that apply
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I like picking up the phone to resolve things
I like to text and email to get resolutions
I sometimes forget to update people or assume they already know
I am great at communicating with fellow colleagues
A customer emails with a complicated issue that might need back and forth. What do you do? Select one answer only.
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A) Email them a detailed reply and wait for their response
B) Call them to clarify, then follow up by email
C) Forward it to a teammate to follow up for you
D) Email them and ask them to call you
This job includes handling shipments and moving boxes (up to 50 lbs / 23 kg). Are you comfortable doing this kind of physical work?
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Yes
No
What is it about DHaRCO that makes you want to work for us.
Do you ride mountain bikes?
Yes
No
A little...
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This is a full-time, in-person role based at our warehouse and showroom in Annecy. Which best describes your situation?
I currently live in or near Annecy and can commute to the warehouse
I do not currently live near Annecy, but I am willing and able to relocate for the role
I am planning to move to the Annecy area independently
I am not able to relocate to the Annecy area
Do you have the legal right to work in France?
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Yes: I am a French citizen
Yes: I am an EU/EEA or Swiss citizen with rights to work in France
Yes: I have a valid work authorization (e.g., work visa, employment authorization document, or temporary work permit)
No: I do not have authorization to work in France
If you were successful for the role, when is your availability to start?
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